Privacy Policy / 隐私政策
Last updated: 2026-07-31
Who we are / 我们是谁
i94.io is an independent, privately operated tool. We are not a government agency and are not affiliated with, endorsed by, or operated by U.S. Customs and Border Protection (CBP), DHS, or any other government body. The official I-94 source is i94.cbp.dhs.gov.
中文摘要:i94.io 是独立运营的第三方工具,非政府机构,与 CBP / DHS 无隶属关系。官方数据来源为 i94.cbp.dhs.gov。
What we collect / 我们收集的信息
- Account information: email address, name, authentication identifiers.
- Traveler information you submit: full name, date of birth, passport number and issuing country, nationality, visa category, and similar identity details.
- Documents you upload: official I-94 PDFs, Travel History PDFs, I-94 or document photos.
- Request records: the lookup requests you submit, your explicit authorization statement, the time of authorization, the IP address and browser user-agent used to submit it.
- Basic operational logs needed to run and secure the service.
Photos you upload (including passport pages) are stored in your account so you can review and delete them. We do not automatically delete them after extraction — you can remove any upload from your dashboard at any time.
中文摘要:我们收集账户信息、你提交的旅客身份资料、你上传的文件,以及查询需求与授权留痕(含时间、IP、浏览器标识)。
Why we use it / 使用目的
- Processing the I-94 / Travel History lookup requests you authorize.
- Archiving the resulting official PDF and extracted dates in your account.
- Sending you result notifications and key-date reminders by email.
- Preventing abuse, keeping an authorization audit trail, and complying with law.
We do not sell your personal information and do not use it for advertising.
Service providers / 数据处理方 (subprocessors)
- Supabase and Lovable — application hosting, authentication, database and file storage.
- Postmark — transactional email delivery and inbound result delivery.
- Lovable AI / Google Gemini — parsing uploaded I-94 and Travel History documents into structured dates.
These providers process data on our behalf under their own terms. We share only what is needed for these functions.
Retention and deletion / 保留与删除
We keep your records while your account is active so reminders keep working. You can delete individual records and uploads in your dashboard at any time, or email hello@i94.io to request deletion of your account and associated data. Authorization audit records may be retained for a limited period where required to demonstrate lawful processing.
Security / 安全
We use access controls, encrypted transport, and row-level database policies so each account can only reach its own data. No online service can guarantee absolute security, and we do not promise that. Please do not upload documents you do not need us to process.
Your choices / 你的权利
You may access, correct, export or delete the traveler information you submitted, and you can unsubscribe from reminder emails at any time. Contact hello@i94.io.