Privacy Policy / 隐私政策

Last updated: 2026-08-11

Who we are / 我们是谁

i94.io is an independent, privately operated tool. We are not a government agency and are not affiliated with, endorsed by, or operated by U.S. Customs and Border Protection (CBP), DHS, or any other government body. The official I-94 source is i94.cbp.dhs.gov.

中文摘要:i94.io 是独立运营的第三方工具,非政府机构,与 CBP / DHS 无隶属关系。官方数据来源为 i94.cbp.dhs.gov。

What we collect / 我们收集的信息

  • Account information: email address, name, authentication identifiers.
  • Traveler information you submit: full name, date of birth, passport number and issuing country, nationality, visa category, and similar identity details.
  • Documents you upload: official I-94 PDFs, Travel History PDFs, I-94 or document photos.
  • Request records: the lookup requests you submit, your explicit authorization statement, the time of authorization, the IP address and browser user-agent used to submit it.
  • Basic operational logs needed to run and secure the service.

Photos you upload (including passport pages) are stored in your account so you can review and delete them. They are not deleted for you after extraction — you can remove any upload from your dashboard at any time.

中文摘要:我们收集账户信息、你提交的旅客身份资料、你上传的文件,以及查询需求与授权留痕(含时间、IP、浏览器标识)。

Optional location check / 可选位置判断

The dashboard offers an optional one-time browser location check. If you allow it, your device's coordinates are compared against rough geographic areas inside your browser only, purely to decide whether to show a reminder that a post-entry I-94 check may be useful. The coordinates are not sent to i94.io, not stored in our database or your browser storage, and never included in a lookup request. You can decline the permission and everything else keeps working. A location signal is not proof of admission to the United States.

中文摘要:仪表盘提供可选的一次性浏览器定位。位置判断只在你的浏览器内完成,仅用于决定是否显示“建议核验 I-94”的提醒;坐标不会发送给 i94.io,也不会被保存。你可以拒绝授权,其他功能不受影响。位置不构成入境证明。

Why we use it / 使用目的

  • Processing the I-94 / Travel History lookup requests you authorize.
  • Archiving the resulting official PDF and extracted dates in your account.
  • Sending you result notifications and key-date reminders by email.
  • Preventing abuse, keeping an authorization audit trail, and complying with law.

We do not sell your personal information and do not use it for advertising.

Service providers / 数据处理方 (subprocessors)

  • Supabase and Lovable — application hosting, authentication, database and file storage.
  • Postmark — transactional email delivery and inbound result delivery.
  • Lovable AI / Google Gemini — parsing uploaded I-94 and Travel History documents into structured dates.

These providers process data on our behalf under their own terms. We share only what is needed for these functions.

Retention and deletion / 保留与删除

We keep your records while your account is active so reminders keep working. You can delete individual records and uploads in your dashboard at any time, or email hello@i94.io to request deletion of your account and associated data. Authorization audit records may be retained for a limited period where required to demonstrate lawful processing.

Security / 安全

We use access controls, encrypted transport, and row-level database policies so each account can only reach its own data. No online service can guarantee absolute security, and we do not promise that. Please do not upload documents you do not need us to process.

Your choices / 你的权利

You may access, correct, export or delete the traveler information you submitted, and you can unsubscribe from reminder emails at any time. Contact hello@i94.io.